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HOW CAN I REPLACE A LOST OR STOLEN GIFT CARD?
You can send the details about your lost or stolen gift card to giftcards@roosterswings.com. An original proof of purchase is required to obtain a replacement gift card.
WHO DO I CONTACT IF I HAVE A QUESTION ABOUT MY GIFT CARD?
You can send an email to giftcards@roosterswings.com.
I ORDERED A PHYSICAL GIFT CARD ONLINE. HOW LONG DOES IT TAKE TO RECEIVE?
Physical gift cards are shipped first-class mail via the USPS. The USPS estimates between 1-5 business days for delivery. Expect longer shipping times during the holidays.
CAN I USE MY GIFT CARD WHEN PLACING A CARRYOUT ORDER ONLINE?
Not at this time. We are hoping to make this option available in the very near future.
DO ROOSTERS GIFT CARDS EVER EXPIRE OR LOSE VALUE?
No. Roosters gift cards never expire or lose value.
HOW CAN I CHECK MY GIFT CARD BALANCE?
Click Here to check the balance of your gift card. If you are at a Roosters location, you can also ask a team member to provide your gift card balance.
HOW CAN I CHECK MY GIFT CARD TRANSACTION HISTORY?
Click Here to register your gift card. After completing your gift card registration, you will see a new option to view the transaction history of the gift card you registered.
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